How It works:
Our professional conference teams will work along with you to assure each of your conference guest’s needs are taken care of before, during and long after their program or event ends.
We focus on the day to day services needed in detailing each and every aspect involved in hosting groups on our campuses. Our goal is to assure the l guest journey is a memorable experience unlike any other before.
Our One Stop approach is at the forefront of our services.
What to Expect
Our teams are truly an extension of your onsite campus conference teams. We will partner to assure each and every conference guest’s needs are addressed to 100% satisfaction. We bring a wealth of expertise in the meetings industry that will help promote your campus as a meetings venue of choice for the national and regional groups looking for a new location to call their home.
Throughout the year, our teams are actively attending industry related events, meetings, marketplace trade shows to connect one on one with professional groups. These integral connections will directly benefit your campus venues by increasing the exposure of your unique venues and amenities to national meeting planners. This will help fill your open (unused) inventory of campus meeting spaces and overnight guest accommodations thus driving new opportunities to your campus venue.
Our teams pride ourselves on allowing your conference guests to fully experience our world class concierge services as well as our Ritz Carlton trained teams. These provide for an enhanced level of guest services that have been designed specifically to allow all guests to thoroughly enjoy a complete customer journey.
What to Do:
Contact our Campus Conferencing team today by calling (207) 391-9187 to get started. We have worked with hundreds of campus conference teams across the globe by providing a scope of services developed to elevate the overall guest experience while on your campus. See below for a full listing of our services you will have access to.
- Conference Sales and Marketing You will have access to teams that will develop strategies to secure best fit groups for your specific campus that align with the core values and mission of your campus.
- Meeting Room Management (Kinetic Software - KX)
You will have access to state of the art technology platforms that will assist to manage the varying needs of your guests starting from meeting room reservations to assisting your teams with securing off site excursions and reservations to onsite guest registration services. - Guest Room Operations (Kinetic Software - KX) You will have access to software systems to assist in managing the entire overnight lodging needs for your onsite conferences and camps. This platform will also allow guests to book their own rooms, if needed, as well as access to other guest amenities including linen services.
- Concierge Services
We have aligned with Circles, our concierge services partner to allow each of your conference guests to have full concierge services 24/7 before, during and after their event. They will serve as your personal assistant to help with just about everything from travel arrangements, ground transportation, entertainment, local activities/ excursions, on campus support, and much more. - Audio Visual Support
Our onsite AV tech support will be available to support event planning and setup, pre, during and after your conferees events. Our teams will work with you to deliver AV and technology solutions for just about every need or situation that may arise. - World Class Catering
Our culinary teams have crafted menus specifically designed for the conference guest. You will have access to seasonally inspired collections that will feature seasonal promotions, regional favorites and offer flexibility for just about every group’s needs. - Facilities Management/Asset Management Whether your conference guest has a need for basic housekeeping or cleaning or repair of their heating/ cooling needs in meeting and/or guest rooms, our dedicated Facilities Management teams have the experience and the expertise to assure everything is managed to each guest’s expectation and satisfaction.
- Strategic Account Development / Consulting Services If you are looking for a service to evaluate, improve or grow your current conferencing services Sodexo will bring a team of Subject Matter Experts to your campus to evaluate every aspect of the conference services that are offered.
- Call our teams (207) 391-9187 for additional information about these strategic services and learn how they can elevate your marketing brand.