How It works:
Our professional teams will work along with you to assure each of your conference guest’s needs are taken care of before, during and after their event ends. As you are aware, there are many logistics involved to hosting groups on our campuses and our focus is to assure the overall guest journey is an experience unlike any other venue they have gone to and an experience that will keep them coming back year after year.
What to Expect
Consider our teams an extension of your onsite conference teams as we partner to assure each and every conference guest’s needs are addressed to 100% satisfaction. We bring a wealth of expertise in the meetings industry that will help promote your campus as a destination of choice for the national and regional groups looking for a new location to call home for their next meeting.
Throughout the year, our teams are actively attending industry related events, meetings, marketplace tradeshows to connect one on one with professional groups and planners. These connections we are making on your behalf will directly benefit your campus venues as our focus is to increase the exposure of your unique destinations to national meeting planners. This will help move the open inventory of your campus meeting spaces and overnight guest accommodations thus driving new opportunities to your campus venues.
Another key element that our teams bring to your venue is the ability of our program to allow your conference guests and the meeting planners to fully experience our world class concierge services. This enhanced level of guest service has been designed specifically to allow all guests to thoroughly enjoy a complete customer journey while in our care.
What to Do:
Contact our Campus Conferencing team today by calling (207) 391-9187 to get started. Over the years, we have worked with hundreds of campus conference teams and have worked to streamline processes and helped to create best practices in your operations.
- Conference Sales and Marketing
Your groups will have access to onsite Ritz Carlton trained professionals to assist to set up a world class conference center hub for all your conference guests. This service as well as many other features all comes with just one phone call (one dedicated point of contact) for all of your conferees needs.
- Meeting Room Management
You will have access to state of the art technology platforms that will assist to manage the varying needs of your guests starting from meeting room reservations to assisting your teams with securing off site excursions and reservations to onsite guest registration services.
- Guest Room Operations
You will have access to software systems to assist in managing the entire overnight lodging needs for your onsite conferences and camps. This platform will also allow guests to book their own rooms, if needed, as well as access to other guest amenities including linen services.
- Concierge Services
We have aligned with Circles, our concierge services partner to allow each of your conference guests to have full concierge services 24/7 before, during and after their event. They will serve as your personal assistant to help with just about everything from travel arrangements, ground transportation, entertainment, local activities/ excursions, on campus support, and much more.
- Audio Visual Support
Our onsite AV tech support will be available to support event planning and setup, pre, during and after your conferees events. Our teams will work with you to deliver AV and technology solutions for just about every need or situation that may arise.
- World Class Catering
Our culinary teams have crafted menus specifically designed for the conference guest. You will have access to seasonally inspired collections that will feature seasonal promotions, regional favorites and offer flexibility for just about every group’s needs. We offer special packages for Weddings, Youth Sports Camps, Special Guest Diets (gluten/allergen free), Religious Groups (Kosher, Halal), Corporate Meeting Packages, Themed events (BBQ’s, Raw Bars), International action stations (Asian, Mediterranean), full consumption bar options and much more.
- Facilities Management/Asset Management
Whether your conference guest has a need for basic housekeeping or cleaning or repair of their heating/ cooling needs in meeting and/or guest rooms, our dedicated Facilities Management teams have the experience and the expertise to assure everything is managed to each guest’s expectation and satisfaction.
- Strategic Account Development / Consulting Services
If you are looking for a service to evaluate, improve or grow your current conferencing services Sodexo will bring a team of Subject Matter Experts to your campus to evaluate every aspect of the conference services that are offered. We will conduct onsite focus groups, schedule and interview department leadership team(s) and craft a customized strategic solution that will be guaranteed to deliver increased revenues and profitability as well as improve the overall conference experience to your guests. Items you have access to include, but not limited to;
- Full Conference Program Consultations
- Sales and Marketing Assessments
- Conference Branding
- Budget Management
- Operational Management
Call our teams (207) 391-9187 for additional information about these strategic services and learn how they can elevate your marketing brand.